• We value the privacy of our customers and do not share information with third parties.

  • All transactions conducted through *Observations  use secure socket layers (SSL) to communicate relevant consumer information. SSL is the standard for online transaction security and guarantees information encryption to prevent fraudulent activity.

  • We do not cover return/exchange expenses. (shipping, duties, etc.)

  • We reserve the right to decline any transaction/order deemed invalid by company. 

  • Products marked 'in stock' ship within 2-3 business days.

  • Products marked 'made to order' require 12-14 business days to be prepared and shipped. 

  • All products are shipped with a tracking number updated via email upon shipping. E-mail info@observations.shop for any questions regarding an existing order.

  • In the event that you are not satisfied with the product received, you have 3 days from the day your tracking number indicates it has been received to acquire a full refund. Please be advised we DO NOT offer returns for 'made to order' products